RECENT WEB STORE ACQUISITIONS
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UPCOMING WEB STORE ADDITIONS
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JULY 18th 2021 | PRESENT POSTAL POSTURE:

Sphere of Apparition Records is committed to balancing excellent postage time-frames at affordable prices for our customers. The Covid-19 pandemic however is presenting roadblocks in our desire to fulfill that task. Our aim is to have all orders posted within 3 – 5 days of receipt or payment. In the event that you have selected a shipping option which includes postal tracking, we will inform you as soon as possible of your unique identifying tracking number for you to trace your goods online. Postage fees vary according to the total weight of the items ordered. Due to the infancy of the web store and the minor challenges the platform presents trying to attain accurate postage prices, any discrepancies noted by us when you order your goods will generally be flagged via email communication as soon as possible.


Unfortunately no guarantee’s can be given that your goods will arrive in perfect condition due to the postal handling system, however, we are committed to taking the utmost care and going to the appropriate lengths to protect your goods.

All orders over $100 will include signature on delivery and tracking. along with free insurance provided by Australia Post. We supply two options for both domestic and international punters. If you wish to receive your goods by express, courier or add additional insurance, email us at sphereofapparitionrecs@gmail.com and quotes and arrangements can be discussed. Feel free to peruse Auspost.com.au for more information and options. Estimated shipping time-frames will display accordingly when you select your region and shipping selection.

Domestic Customers (Australia): At the time of writing, thankfully, minimal constraints have been placed on the fulfillment and deliveries of domestic orders. The ordering system has been broken into two categories for domestic punters – “Standard Shipping” – self-explanatory and “St'ard Shipping w/ Signature on Delivery” – which is your standard shipping with a signature required prior to receipt of goods. The signature on delivery feature is an additional $2.95 in most weight groups. All orders over 500grams generally have a tracking number automatically issued.

International Customers: Unfortunately delays are currently being experienced for international customers. The most affordable option is “International Economy Air”, however, this selection is presently suspended in some regions of the world. The alternate option International Standard (Tracking & SMS) will generally reduce postage time-frames and provide you with the ability to track your parcel via the Australia Post online tracking service. Customers are welcome to select the “International Economy Air” selection and in the event this is not available in your region we will contact you via email ASAP. Sphere of Apparition has also observed fluctuations in Australia Posts postage costs. If discrepancies are observed which may hinder fulfilling the order we will make contact with you ASAP. We are noticing variable international shipping rates at Australia post concerning mostly single CD's and 7" vinyl.

 

As noted above if your interested in express or courier delivery or getting signature on delivery which is available in some regions, email sphereofapparitionrecs@gmail.com prior to placing your order. Bear in mind that delivery is made directly to the address of the signatory’s nominated address and identification may be required from your local postal service.

Lastly, all vinyl record orders are placed in heavy duty mailers and an option for "Letter Postage" is now available for cassettes to assist in saving on postage costs for domestic customers. Advice is given on the Cassette & Zines page regarding this.